Conversational Intelligence Group in IBM Research - Brazil - overview
The Conversation Intelligence group of IBM Research - Brazil focuses on technologies and applications of conversations among people and machines. We see our mission as the realization of the potential of Big human/social data in businesses and society. Our approach is to investigate and develop technologies based both on personal data, such as social media posts, and on social data, such as the network of friends, news articles, and dialogue systems.
Conversational systems, or chatbots, are autonomous agents that use natural language to communicate with a human or other chabots to exchange information about a common topic. Our group does research and development of methods and tools to advance the state of the art on chatbots that can interact using natural language in a multi-party mixed-initiative conversation.