A top-down approach to aligning business service centres with business processes
- Amit Fisher
- Fabiana Fournier
- et al.
- 2008
- International Journal of Services Operations and Informatics
Publications
10 results for Dagan Gilat
Creating operational shift schedules for third-level IT support: Challenges, models and case study
- Segev Wasserkrug
- Shai Taub
- et al.
- 2008
- International Journal of Services Operations and Informatics
A top-down approach from service centers to business processes
- Amit Fisher
- Fabiana Fournier
- et al.
- 2007
- SOLI 2007
Shift scheduling for third level IT support: Challenges, models and case study
- S. Wasserkrug
- S. Taub
- et al.
- 2007
- SOLI 2007
Calculating the business importance of entities in a service-oriented enterprise
- Amit Fisher
- Fabiana Fournier
- et al.
- 2007
- SCC 2007
Modeling and monitoring dynamic dependency environments
- Asaf Adi
- Dagan Gilat
- et al.
- 2005
- SCC 2005
Business objective based resource management
- S. Aiber
- D. Gilat
- et al.
- 2004
- WWW 2004
A methodological framework for business-oriented modeling of it infrastructure
- Ariel Landau
- Segev Wasserkrug
- et al.
- 2004
- WSC 2004
Autonomic self-optimization according to business objectives
- Sarel Aiber
- Dagan Gilat
- et al.
- 2004
- ICAC 2004
Business objective based resource management
- S. Aiber
- D. Gilat
- et al.
- 2004
- WWW Alt. 2004