C.N. Liu, G.L. Shelton
IEEE Trans. Human Mach. Syst.
This brief essay considers the three papers of the special issue of Interacting with Computers by Picard and colleagues, from several perspectives. First, I question two aspects of the work: the Computers Are Social Actors (CASA) approach, and the use of psychophysiological measurements of emotion without a stated theory of emotion. Despite these criticisms, the contributions of Picard and colleagues are valuable and powerfully challenging. I suggest three convergent ways to pursue this important research program. © 2004 Published by Elsevier B.V.