Maja Vukovic  Maja Vukovic photo       

contact information

Research Manager, RSM, Member IBM Academy of Technology & Master Inventor
Thomas J. Watson Research Center, Yorktown Heights, NY USA
  +1dash914dash945dash4726

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Professional Associations

Professional Associations:  IBM Academy of Technology  |  IEEE, Senior Member


2013

Early Generation of Service Requests
Mark E Podlaseck, Larisa Shwartz, Maja Vukovic
US Patent 20,130,060,923

SOCIAL GATHERING OF DISTRIBUTED KNOWLEDGE
Jim A Laredo, Sriram K Rajagopal, Maja Vukovic
US Patent 20,130,066,944

AUTOMATED CROWDSOURCING TASK GENERATION
Vijay K Naik, Zon-yin Shae, Maja Vukovic
US Patent 20,130,066,961

SYSTEM AND METHOD FOR HYBRID ROLE MINING
Milton H Hernandez, Jim A Laredo, Supreet R Mandala, Yaoping Ruan, Vugranam C Sreedhar, Maja Vukovic
US Patent 20,130,111,583


Quality of records containing service data
John A Bivens, Valentina Salapura, Maja Vukovic
Patent 8489441
US Patent 8,478,624


2012

Automated task pricing in crowdsourcing marketplaces
Samuel S Adams, Rajarshi Das, Maja Vukovic
US Patent App. 13/346,000


2011

Enabling a Support Service to Provide Automated Problem Resolution Based on Real Time Chat Analytics
Zon-Yin Shae, Maja Vukovic
US Patent App. 13/011,108


2010

Providing Information by a Contact Center
Jim Alain Laredo, Gopal Sarma Pingali, Zon-Yin Shae, Kunwadee Sripanidkulchai, Shu Tao, Maja Vukovic
US Patent App. 12/716,544

PROCESS PERFORMANCE USING A PEOPLE CLOUD
Kumar Bhaskaran, Jim A Laredo, Vijay K Naik, Maja Vukovic
US Patent App. 12/755,611

SOCIAL NETWORK BASED INFORMATION DISCOVERY ABOUT NETWORK DATA PROCESSING SYSTEMS
Vijay K Naik, Maja Vukovic
US Patent App. 12/759,947

Method for Specification of Environment Required for Crowdsourcing Tasks
Zon-Yin Shae, Maja Vukovic
US Patent App. 12/949,175


2009

Intelligent self-enabled solution discovery
Huajing Li, Gopal Sarma Pingali, Maja Vukovic
Patent 8291319
US Patent App. 12/549,644


2008

CONTEXT AWARE SOLUTION ASSEMBLY IN CONTACT CENTER APPLICATIONS
Maja Vukovic, Gopal Pingali, Mark E Podlaseck
US Patent App. 12/190,157


2007

System and Method for Estimating and Storing Skills for Reuse
Gopal S Pingali, Mark E Podlaseck, Maja Vukovic
US Patent App. 11/859,509

Chronicling for Process Discovery in Model Driven Business Transformation
Kumar Bhaskaran, Santhosh Babu Kumaran, Gopal Sarma Pingali, Maja Vukovic
US Patent App. 11/756,482