Heloisa Candello  Heloisa Candello photo       

contact information

Research staff
Brazil Research Lab, Brazil
  +55dash19dash21324897

links

Professional Associations

Professional Associations:  ACM  |  Design Research Society


2017


Bottester: Testing Conversational Systems with Simulated Users
Marisa Vasconcelos, Heloisa Candello, Claudio Pinhanez
IHC 2017, ACM

Collaborative System for Generative Design: Manipulating Parameters, Generating Alternatives
Paraguai, Luisa and Candello, Heloisa and Costa, Paulo
International Conference of Design, User Experience, and Usability, pp. 727--739, 2017

Shaping the Experience of a Cognitive Investment Adviser
Candello, Heloisa and Pinhanez, Claudio and Millen, David and Andrade, Bruna Daniele
International Conference of Design, User Experience, and Usability, pp. 594--613, 2017

Typefaces and the Perception of Humanness in Natural Language Chatbots
Candello, Heloisa and Pinhanez, Claudio and Figueiredo, Flavio
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, pp. 3476--3487
Abstract

Cognitive Computing: Where Big Data Is Driving Us
Appel, Ana Paula and Candello, Heloisa and Gandour, F{\'a}bio Latuf
Handbook of Big Data Technologies, pp. 807--850, Springer, 2017
Abstract

Talking with conversational agents in collaborative action
Porcheron, Martin and Fischer, Joel E and McGregor, Moira and Brown, Barry and Luger, Ewa and Candello, Heloisa and O'Hara, Kenton
Companion of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, pp. 431--436
Abstract

A Hybrid Architecture for Multi-Party Conversational Systems
Gatti de Bayser, Maira and Cavalin, Paulo and Souza, Renan and Braz, Alan and Candello, Heloisa and Pinhanez, Claudio and Briot, Jean-Pierre
arXiv preprint arXiv:1705.01214, 2017
Abstract


2016

Destiny: a cognitive mobile guide for the olympics
Appel, Ana Paula and Candello, Heloisa and de Souza, Beatriz SR and Andrade, Bruna D
Proceedings of the 25th International Conference Companion on World Wide Web, pp. 155--158, 2016
Abstract

User Methods and Approaches to Design Cognitive Systems
Candello, Heloisa
International Conference of Design, User Experience, and Usability, pp. 231--242, 2016
Abstract

Building a Question-Answering Corpus Using Social Media and News Articles
Cavalin, Paulo and Figueiredo, Flavio and de Bayser, Ma{\'\i}ra and Moyano, Luis and Candello, Heloisa and Appel, Ana and Souza, Renan
International Conference on Computational Processing of the Portuguese Language, pp. 353--358, 2016
Abstract

Service Design Tools to Explore Financial Services for Poor Microbusiness Owners
Candello, Heloisa and Pinhanez, Claudio and Millen, David and Bianchi, Silvia
Service Design Geographies. Proceedings of the ServDes. 2016 Conference, pp. 192--204
Abstract

MC3-Design and Evaluation of Conversational Interfaces
Candello, Heloisa and Pinhanez, Claudio S
IHC Proceedings, 2016
Abstract


2015

Optimizing Cloud Storage Management Services
Alatorre, Gabriel and Gopisetty, Sandeep and Jadav, Divyesh and Langston, Bryan and Mandagere, Nagapramod and Routray, Ramani and Ludwig, Heiko
Maximizing Management Performance and Quality with Service Analytics, pp. 404--429, IGI Global, 2015
Abstract

Pay by cash? Quickly design-inspired studies to gain insights about people financial transactions
Candello, Heloisa and Millen, David and Bianchi, Silvia and Braz, Alan
Blucher Design Proceedings 2(2), 614--623, 2015
Abstract

Using Visual Analytics to Diagnose Productivity and Quality Issues on IT Service Pools
Cavalcante, Victor and Candello, Heloisa and Pinhanez, Claudio and Braz, Alan and Amorin, Franklin and Nauata, Nelson
Maximizing Management Performance and Quality with Service Analytics, pp. 207--232, IGI Global, 2015
Abstract


2014

A Validation Study of a Visual Analytics Tool with End Users
Candello, Heloisa and Cavalcante, Victor Fernandes and Braz, Alan and De Paula, Rog{\'e}rio Abreu
International Conference of Design, User Experience, and Usability, pp. 381--391, 2014
Abstract


2013

Multimedia information delivery on mobile cultural applications
Candello, Heloisa
International Conference on Universal Access in Human-Computer Interaction, pp. 583--592, 2013
Abstract

Text and hyperlink recommendations for designing mobile culturais guides/Recomendacoes para o design de textos e hiperlinks em aplicativos moveis culturais
Candello, Heloisa
Brazilian Journal of Information Design 10(3), 262--274, Sociedade Brasileira de Design da Informacao, 2013
Abstract

Gathering requirements to develop outdoor mobile cultural guides in the field
Candello, Heloisa and Pemberton, Lyn
Proceedings of World Congress on Communication and Arts, pp. 47--51, 2013
Abstract


2012

Design for outdoor mobile multimedia: representation, content and interactivity for mobile tourist guides
de Souza Pereira Candello, Heloisa Caroline
Ph.D. Thesis, 2012
Abstract


2011

Analysing the experience of being guided by a mobile guide app
Candello, Heloisa
Revista GeMinis 2(1), 21--52, 2011
Abstract


2009

Developing principles for outdoor mobile multimedia guides in cultural heritage settings
Candello, Heloisa
Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services, pp. 96, 2009


2008

Metodologia semiotica para analise de revistas digitais on-line
Candello, Heloisa Caroline de Souza Pereira and Hildebrand, Hermes Renato
Actas de Diseno, Buenos Aires, Argentina 3(5), 66--71, 2008


2006

Semiotic of Digital Publications
Candello, Heloisa Caroline de Souza Pereira and others
Master Thesis, [sn], 2006