JEANETTE BLOMBERG is Research Staff Member and Program manager for practice-based service innovation at IBM Research. Her research explores issues in the social aspects of technology production and use, ethnographically-informed organizational interventions, participatory design, and practice-based service innovation. Prior to assuming her current position, Jeanette was a member of the Work Practice and Technology group at the Xerox Palo Alto Research Center (PARC), Director of Experience Modeling research at Sapient Corporation, and Industry-affiliated Professor at the Blekinge Institute of Technology in Sweden.
In 2011 Jeanette was awarded an honorary doctorate at the Blekinge Institute of Technology and currently sits on the Foresight Advisory Panel for IT University of Copenhagen and is an Adjunct Professor at Roskilde University in Denmark. Jeanette is well known for her research on ethnography in design processes with two recent publications from 2012 Positioning Ethnography within Participatory Design and form 2013 Reflections on 25 Years of Ethnography in CSCW.
Jeanette’s current research explores social dimensions of the production and consumption of data analytics within the context of enterprise transformation, providing a critical assessment of the promise of data analytics.
Jeanette received her Ph.D. in anthropology from the University of California, Davis and before embarking on her career in high tech she was a visiting professor and lecturer in cultural anthropology and sociolinguistics at the University of California, Davis.