I am a certified Expert IT specialist in the Client support and eng. Group, located in Haifa research lab. lately I become the Support team team leader. I keen in innovation; I drafted many patents and publication I got. I have a lot of experience in complex WW projects with many customers from different zones and various departments and division across the company. I have a lot of experience with messaging and collaboration (Lotus Notes and Domino admin for 15 years). Familiar with all IBM collaboration and social networking tools, and in the Mobile area.