I am a research staff member at IBM T. J. Watson Research Labs, NY and work in cloud services automation and analytics team. I am currently working on three different projects: (1) enabling continuous compliance in business processes, (2) building conversation agents for self-service delivery, and (3) developing promise-based techniques to find root cause behind problems in cloud native applications. My research interests are service computing, multiagent systems, cognitive science, and software engineering. My expertise lie in text mining, machine learning, social network analyses, formal models, model checking, and conducting developer and end-user studies.
I graduated from North Carolina State University, where I completed my MS (2013) and PhD (2016) under my advisor Prof. Munindar P. Singh. During my PhD, I interned at HP Labs, (Palo Alto, CA), Whodini Inc (Los Altos), and US Army Research Labs (Aberdeen, MD).